Return & Refund

We hope to establish long-term business with global customers through our high-quality products, competitive prices, and beyond-expected services. Here are our delivery and returns policies to help make sure we meet your expectations.

a.Wrong Items or Damaged on Arrival

We will take full responsibility for this issue and will resend the frames at no charge. Please contact us immediately and provide us with your order number, item number, along with pictures of the wrong / damaged item.

b.Quality warranty

Wholesalers will enjoy a 30-DAY of receipt quality warranty, covering any possible defect in material and workmanship. This warranty does not cover damage caused by accidents, negligence, or improper care.

c.Size Issue

There is a detailed frame size on the page, please confirm it in advance before purchasing, or suggest that you can purchase a sample to check the size in due course. If you feel that the glasses do not meet your expectations, please contact us for further solutions.

d.Visual Color Difference Issue

Frame color might slightly differ from what you see on the website due to light, varying screen resolutions, and photo backgrounds. If you feel that the glasses do not meet your expectations, please contact us for further solutions.

e.Dropshipping orders

In addition to enjoying the above after-sales service, we will give more after-sales support to help you open up the market and build your customers' long-term trust in you.

You may contact  E-mail: service@mooglasses.com